Water Damage Restoration in Fruit Cove
Fruit Cove, FL · Emergency

Water Damage Restoration in Fruit Cove

Water damage after a storm needs action within 24 to 72 hours to stop mold and structural damage. Storm Damage 911 connects you with licensed, insured local water-restoration pros who extract water, dry the structure, and document everything for your records, usually with a same-day assessment.

Water Damage in Fruit Cove

Free, no obligation. We match you with up to two licensed, insured local pros so you can compare.

  • Licensed pros
  • Free, no spam
  • One call, not eight

Free to you. Storm Damage 911 is a referral service, not a contractor, and does not provide insurance claim advice. You are responsible for your insurance deductible. Waiving an insurance deductible and filing a false insurance claim are crimes under applicable state law.

Local storm context

Water Damage after storms in Fruit Cove

St. Johns County faces a layered storm threat driven by its Atlantic coastal exposure and the low-lying topography surrounding the St. Johns River, Matanzas Bay, and barrier island communities. Storm surge is the primary life-safety hazard: Hurricane Matthew (2016) pushed 5 to 7 feet of surge into St. Augustine's historic downtown, Davis Shores, and Lincolnville neighborhoods, and Hurricane Irma (2017) repeated the same pattern with 3 to 5 feet of inundation. Approximately 90 percent of St. Augustine residents live within a floodplain, and flooding occurs not only from named storms but from normal rainfall coinciding with peak tides and overbank flows from the San Sebastian River and its tributaries. Wind damage is significant countywide, while newer inland communities in the rapidly growing western corridor face freshwater flash flooding from intense convective rainfall that overwhelms drainage systems.

That is why matching with a pro who actually works in St. Johns County matters. The water damage specialists in our Fruit Cove network are licensed for this trade, insured, and locally rated, and they give you a free, written assessment with no obligation.

Typical cost$1,300 to $6,400 for most residential projects; minor incidents under $500, severe Category 3 flooding or whole-floor losses can reach $16,000 or higher
TimelineEmergency response within 2-4 hours; active structural drying typically 3-5 days; full reconstruction varies from days to several weeks depending on scope
UrgencyCritical: mold colonization begins within 24-48 hours; Category 1 clean water escalates to Category 2 contamination within that same window; act within 24 hours to avoid compounding damage and cost
LicensingFlorida: water mitigation (extraction, drying) does not require a state building license, but any mold remediation work requires a FL Department of Business and Professional Regulation Mold Remediator license, plus $1M general liability insurance. Illinois: no state-level license required for water damage restoration; mold remediation requires third-party certification (IICRC or NORMI) and state registration effective January 1, 2025; Chicago and some municipalities require a general contractor license for structural repairs.
InsuranceStandard homeowners insurance often covers sudden and accidental water damage (burst pipes, appliance failures, wind-driven rain through storm openings). Flood damage from storm surge, rising rivers, or overland flooding requires a separate NFIP or private flood policy. In Illinois, sewer and drain backup is typically excluded from standard policies but can be added as an endorsement. Florida hurricane deductibles are percentage-based and can represent $10,000-$40,000 out-of-pocket depending on dwelling value.

Water damage restoration is the process of extracting standing water, drying structural materials, controlling microbial growth, and returning a property to a safe, pre-loss condition. In Florida, the primary threats are hurricane-driven flooding, storm surge, and wind-rain intrusion that saturates walls and flooring across entire floors. In Illinois, heavy rainfall overwhelming aging combined sewer systems and sump pump failures are the most common causes, particularly in Chicago-area basements. Professionals follow the IICRC S500 Standard for Professional Water Damage Restoration, which defines four water damage classes and three contamination categories. Category 1 is clean water from a sanitary source; Category 2 ("gray water") carries biological or chemical contamination; Category 3 ("black water") includes sewage backup, floodwater, and any water left standing long enough for bacterial growth. The category determines the scope of decontamination, the extent of material removal, and the total project cost. Speed is the defining variable: every 24-hour delay narrows the window for in-place drying and widens the scope for demolition and mold remediation.

The process

How water damage restoration in Fruit Cove works, step by step

  1. Emergency Response and Source ControlThe crew arrives within 2-4 hours, stops the water source if still active (shutting supply valves, coordinating with city utilities for sewer backups), and performs a safety walk to identify electrical hazards, structural compromise, and sewage contamination. No equipment is staged until the environment is confirmed safe.
  2. Moisture Mapping and Damage ClassificationTechnicians use thermal imaging cameras, pin-type moisture meters, and thermo-hygrometers to map wet zones across floors, walls, and cavities. The damage is assigned an IICRC water category (1, 2, or 3) and class (1 through 4 based on evaporation load). This map drives all subsequent decisions and serves as the baseline documentation for insurance and for validating drying progress.
  3. Bulk Water ExtractionTruck-mounted or portable extractors remove standing water. For carpet and pad, weighted extraction tools are used to pull water from the substrate. Category 2 and 3 jobs require full removal of saturated carpet, pad, and often the first 12-24 inches of drywall (flood cuts) before extraction is complete, since those porous materials cannot be decontaminated in place.
  4. Controlled Demolition and Content RemovalWet drywall, insulation, baseboards, and irreversibly saturated flooring are removed to eliminate moisture reservoirs and allow airflow into wall cavities. Contents are inventoried, packed out if salvageable, or documented for insurance replacement. In Florida post-hurricane jobs, this often includes removing wind-damaged roof decking and sheathing before interior drying begins.
  5. Structural Drying with Commercial EquipmentLGR (low-grain refrigerant) dehumidifiers rated at 125-250 pints per day and high-velocity air movers are placed per S500 guidelines, typically one air mover per 12-16 linear feet of wall. Desiccant dehumidifiers are used in cooler or extremely wet conditions. Equipment runs continuously; technicians visit daily to log psychrometric readings (temperature, relative humidity, specific humidity, and dew point) and adjust placement.
  6. Antimicrobial Application and Mold ControlEPA-registered antimicrobial agents are applied to all exposed structural surfaces following extraction. If mold is found or the loss is Category 2 or 3, a Florida-licensed Mold Remediator (or IICRC-certified technician in Illinois) performs containment, HEPA air scrubbing, and surface treatment. Mold assessment and mold remediation must be performed by separate licensed individuals in Florida.
  7. Drying Validation and Equipment RemovalDrying is declared complete when moisture readings across all structural materials return to established regional reference values (dry standard). Technicians document final readings, remove all equipment, and provide a drying log that includes daily readings, equipment counts, and square footage for the insurance adjuster and the homeowner's records.
  8. Reconstruction and Final InspectionRestoration of removed materials (drywall, insulation, flooring, trim, painting) is either performed by the same company or by a licensed general contractor. In Florida, structural repairs require appropriate contractor licensing. A final walkthrough confirms that moisture readings are normal, no odor remains, and all repaired areas match pre-loss condition.
What drives the cost

Cost factors

  • Water Contamination Category. Category 1 clean water runs approximately $3.50 per square foot for extraction and drying. Category 2 gray water (sewage-adjacent, appliance overflow) averages $5-$12 per square foot and requires antimicrobial treatment and material removal. Category 3 black water (sewage backup, floodwater) runs $8-$20 or more per square foot and demands full decontamination protocol, PPE disposal, and removal of all porous structural materials. Total project costs for Category 3 losses frequently exceed $10,000.
  • Square Footage and Number of Affected Areas. A single-room loss of 200 sq ft is fundamentally different from whole-floor or multi-story flooding. Multi-area losses require more equipment sets running simultaneously and more labor days, multiplying costs non-linearly.
  • Time to Professional Response. Clean water left standing for 24-48 hours escalates to a Category 2 loss as bacterial counts rise. Delays past 48 hours can push a Category 1 job into Category 3 territory. Structural wood begins to rot after 48+ hours of saturation, shifting from a drying job into a demolition and rebuild. The cost difference between a 4-hour and a 48-hour response on the same event can be two to three times.
  • Extent of Required Demolition. Drywall flood cuts, removal of insulation, subfloor tear-out, and cabinet removal each add $500-$5,000 or more depending on scope. A Category 3 basement with fully saturated framing can require near-complete gut renovation before restoration begins.
  • Mold Remediation Scope. If mold growth is discovered or confirmed, a licensed mold remediator in Florida or a state-registered certified technician in Illinois must perform separate work under containment. Mold remediation projects range from $1,500 for isolated surface growth to $10,000+ for concealed cavity mold in walls or under flooring.
  • Location and Local Labor Rates. South Florida labor and material costs run higher than rural Illinois markets. Miami-Dade and Broward coastal projects can carry 20-30% premiums over inland rates. Chicago urban rates are elevated compared to downstate Illinois.
  • Equipment Duration. Commercial drying equipment rental is billed per machine per day. A standard residential job might require 8-12 air movers and 2-4 dehumidifiers running for 3-5 days. Jobs with wall cavity drying systems (injection drying) or crawl space tenting add equipment costs. Delays in reaching dry standard extend rental charges.
  • Reconstruction Materials and Finishes. Replacement of standard drywall, paint, and vinyl plank flooring costs significantly less than matching custom hardwood, tile, or specialty finishes. Reconstruction adds $20-$37 per square foot on average; premium finishes push the upper end considerably higher.
Materials & options

Your options

  • Replacement Flooring After Water Loss. Solid hardwood cannot be reinstalled until framing moisture reaches 6-9% (wood equilibrium). Engineered hardwood tolerates slightly higher moisture content. Luxury vinyl plank (LVP) is frequently specified for flood-prone areas because it is waterproof and dimensionally stable. Tile and concrete are the most moisture-resistant choices for basements and below-grade Florida slabs.
  • Drywall and Insulation Replacement. Standard 1/2-inch drywall is the default replacement material. Moisture-resistant (MR) or mold-resistant drywall (e.g., Georgia-Pacific DensArmor, USG Sheetrock Mold Tough) is often specified in bathrooms, laundry rooms, and any wall adjacent to plumbing. Spray foam insulation and rigid foam board replace wet fiberglass batt in areas where future moisture intrusion is likely.
  • Vapor Barriers and Encapsulation (Crawl Spaces). Crawl space floods often require full encapsulation: a 20-mil reinforced polyethylene vapor barrier over the ground and up the foundation walls, sealed at seams and penetrations, combined with a dedicated crawl space dehumidifier. Cost ranges from $3,000 to $8,000 for encapsulation depending on crawl space size and accessibility.
  • Sump Pump Systems (Illinois Basements). After a sewer or groundwater basement flood, a properly sized sump pump with a battery backup system is a standard mitigation upgrade. A primary submersible pump plus battery backup runs $800-$2,500 installed. Water-powered backup pumps are an alternative where code permits.
Signs you need it

When to call a pro

  • Standing water or visible pooling in any interior area, including basement, crawl space, or under appliances
  • Musty or earthy odor that persists after ventilating the space, indicating moisture trapped in walls, under flooring, or in insulation
  • Discoloration on ceilings or walls: yellow, brown, or copper-colored staining that may be expanding over time
  • Buckling, warping, or soft spots in hardwood floors, laminate, or subfloor
  • Peeling paint or wallpaper, blistering drywall, or bubbling on wall surfaces
  • Visible mold growth on walls, baseboards, grout lines, or under sinks, particularly within days or weeks following a water event
  • Unexplained increases in water bills suggesting an active hidden leak feeding slow moisture buildup
  • Swollen door frames or windows that no longer open and close properly due to wood absorbing moisture in structural framing
Insurance

How insurance typically works

Water damage restoration costs are frequently covered in whole or in part by homeowners insurance, depending on the cause and policy terms. Standard homeowners policies typically cover sudden and accidental water damage from events such as a burst pipe, appliance failure, or wind-driven rain entering through a storm-created opening. They generally do not cover damage caused by flooding from storm surge, overland water, or rising bodies of water; that coverage requires a separate flood insurance policy, available through FEMA's National Flood Insurance Program (NFIP) or private carriers. In Illinois, sewer and drain backup damage is excluded from standard homeowners policies but can be added as an endorsement, typically offering $5,000-$25,000 in coverage with a separate deductible. Florida homeowners should be aware that hurricane damage deductibles are percentage-based (commonly 2-5% of the insured dwelling value), which can represent a substantial out-of-pocket obligation before insurance responds. The homeowner is responsible for their deductible regardless of who performs the work. Waiving, absorbing, or rebating a homeowner's deductible as an inducement to hire a contractor is prohibited under Florida law (Section 817.234, Florida Statutes) and constitutes insurance fraud. Filing a claim for damage that did not occur, or inflating a claim beyond actual losses, is also illegal and can result in criminal prosecution. This information is educational only and does not constitute insurance, legal, or claims advice. Consult your insurance carrier and, where appropriate, a licensed public adjuster or attorney to understand your specific coverage.

Hiring

How to choose the right pro

  • Verify Florida Mold Remediator license (if mold is present or suspected): check the FL DBPR license lookup at myfloridalicense.com. For Illinois mold work, confirm IICRC or NORMI certification and state registration effective January 2025.
  • Confirm IICRC certification for water damage work specifically: the Water Damage Restoration Technician (WRT) credential is the baseline standard; Applied Structural Drying (ASD) certification indicates advanced drying competency.
  • Ask for proof of general liability insurance and workers compensation coverage. Florida requires mold remediators to carry at least $1 million in general liability; request the certificate of insurance naming you as additional insured.
  • Ask whether they use a moisture mapping protocol on arrival and whether they will provide a written drying log with daily psychrometric readings. A company that cannot describe this process does not perform professional structural drying.
  • Confirm availability of 24-hour emergency response. Water damage is time-critical; a company that cannot respond within 2-4 hours adds damage cost.
  • Get a written scope of work before any equipment is placed. Be cautious of verbal agreements or contracts that require assignment of insurance benefits (AOB) without your clear understanding of what rights you are signing over.
  • Ask specifically about the drying standard they target: what moisture content in wood framing and drywall indicates completed drying, and how they verify it. Vague answers indicate reliance on time-based rather than data-driven drying decisions.
  • Check references and reviews for post-hurricane or flood-scale projects specifically, not just plumbing leaks. The organizational and equipment demands of a major water loss are substantially different from a small appliance failure.
Warranties

What is warrantied

Reputable water damage restoration companies typically offer a one to two year workmanship warranty on mitigation services, covering deficiencies in drying execution such as residual moisture that was not detected or documented. SERVPRO, as a widely referenced national benchmark, warrants emergency mitigation work for two years and materials for one year. Contractor Connection's network offers a five-year workmanship warranty as a differentiating standard. Warranties do not cover subsequent water events, deferred maintenance, or damage caused by conditions unrelated to the original loss. Replacement materials (drywall, flooring, fixtures) carry manufacturer warranties separate from the contractor's workmanship warranty. Before work begins, ask the company to state its warranty terms in writing within the contract, including what remedies are available if residual moisture or mold is discovered within the warranty period.

Avoid these

Common mistakes

  • Delaying response beyond 24 hours: every hour of delay allows water to penetrate deeper into structural cavities, allows bacterial counts to rise (escalating the contamination category), and reduces the proportion of materials that can be dried in place rather than demolished. Acting within 24 hours consistently produces lower total costs.
  • Using consumer fans and dehumidifiers as a substitute for professional equipment: a household box fan moves air but does not generate the velocity, volume, or directional control of commercial air movers, and a residential dehumidifier removes a fraction of the moisture that an LGR commercial unit removes. These tools may create the appearance of drying while wet conditions persist inside wall cavities.
  • Discarding damaged materials before documentation: insurance adjusters require photographic and physical evidence of all damaged items and structural materials. Throwing away saturated flooring, drywall, or contents before an adjuster or restoration professional documents them can reduce or void a claim.
  • Ignoring hidden moisture in walls, cavities, and under flooring: stopping work after the surface looks and feels dry is one of the most reliable pathways to mold growth within 30-90 days. Moisture meters and thermal imaging are required to confirm drying in cavities and behind tile.
  • Hiring unlicensed contractors for mold-affected properties in Florida: any mold remediation performed without a Florida-licensed Mold Remediator is a violation of state law and may void insurance coverage for the remediation work. The assessment and the remediation must also be performed by different licensed individuals under Florida Statutes Chapter 468.
  • Signing an Assignment of Benefits (AOB) agreement without understanding it: in Florida, AOBs transfer your insurance claim rights to the contractor. While sometimes legitimate, they have historically been abused and can leave homeowners with limited ability to dispute claim outcomes. Review any AOB with your insurance carrier before signing.

Water Damage in Fruit Cove: questions

Do you cover Fruit Cove and nearby areas?

Yes. We match water damage requests across Fruit Cove and all of St. Johns County. The pro we connect you with is local and licensed to work in your area.

How fast can a water damage pro reach me in Fruit Cove?

Because water damage is time-sensitive, our Fruit Cove network crews prioritize it, typically the same day or next day after a storm.

How long does water damage restoration take from start to finish?

The active structural drying phase, which is the most time-variable part, typically takes 3-5 days for a straightforward Category 1 loss in a single room. Larger losses, Category 2 or 3 contamination, and extensive demolition can extend drying to 7-10 days. Reconstruction (replacing drywall, flooring, and finishes) is a separate phase and can range from a few days to several weeks depending on materials, permits, and contractor availability. Total project duration from water event to fully restored home is commonly 2-6 weeks.

Does homeowners insurance cover water damage from a burst pipe?

Sudden and accidental water damage from a burst pipe is covered by most standard homeowners policies. The key qualifiers are 'sudden' and 'accidental.' If the pipe failed due to long-term neglect or the homeowner was aware of the problem and did not address it, the claim may be denied on maintenance exclusion grounds. Coverage typically pays for the resulting water damage to structure and contents, minus your deductible, but does not cover the pipe repair itself. Document the damage thoroughly before any cleanup begins.

Does standard homeowners insurance cover basement flooding from a sewer backup in Illinois?

No. Standard homeowners policies in Illinois explicitly exclude sewer and drain backup losses. However, coverage is available as an endorsement (add-on) to most policies, typically providing $5,000-$25,000 in coverage with a separate deductible. If you have a basement or live in a neighborhood with combined storm-sanitary sewers, this endorsement is worth evaluating. If a sewer backed up because a general flood condition overwhelmed the system, even sewer backup endorsements typically exclude the loss, and only a separate flood insurance policy would respond.

Does homeowners insurance cover hurricane flooding in Florida?

It depends on the cause. Wind damage and wind-driven rain that enters through a storm-created opening (a breached roof, a broken window) is typically covered by a standard homeowners policy, subject to a hurricane deductible. Storm surge, overland flooding, and rising water require a separate flood insurance policy through FEMA's NFIP or a private flood insurer. Many Florida homeowners discovered after major hurricanes that their homeowners policy covered wind damage but not the water that followed the storm surge. If both wind and flood damage are present, two separate claims with two separate adjusters and two deductibles may apply.

What is the difference between water mitigation and water restoration?

Mitigation is the emergency phase: extracting water, stopping secondary damage, placing drying equipment, and stabilizing the structure. Restoration is the rebuilding phase: replacing demolished materials, refinishing surfaces, and returning the property to pre-loss condition. Many companies perform both. Mitigation must happen within hours; restoration scheduling is more flexible. Insurance claims are often submitted in two phases for this reason.

Does Florida require a license to do water damage restoration?

Water mitigation work (extraction, structural drying, equipment placement) does not require a state-issued contractor license in Florida. Any mold remediation work, however, requires a Florida Mold Remediator license issued by the Florida Department of Business and Professional Regulation. Florida law also requires that mold assessment (testing and inspection) and mold remediation be performed by different licensed individuals, and mold remediators must carry at least $1 million in general liability insurance. Structural repairs require a licensed contractor.

How quickly does mold grow after water damage?

Under the right conditions of temperature (above 40°F), moisture, and an organic food source, mold spores can begin colonizing within 24-48 hours of water exposure. The first 24-48 hours are therefore the critical intervention window. Visible surface growth typically appears within 3-7 days. Mold in wall cavities, under flooring, and in insulation can be well-established before it becomes visible or odor-detectable. This is why professional moisture mapping after apparent drying is important; surfaces that look dry can still have moisture content sufficient to sustain mold growth.

What is Category 3 black water and why does it cost more to remediate?

Category 3 water is grossly contaminated water that poses a risk of infection or illness. Sources include sewage backups, rising floodwater, groundwater, and water that has been standing long enough (48+ hours) for bacterial counts to reach hazardous levels. Category 3 losses require full removal of all porous materials that contacted the water (drywall, insulation, carpet, pad), application of EPA-registered disinfectants at appropriate dwell times, use of PPE including respirators and disposable suits, and HEPA air filtration. All of these requirements add labor, material, and disposal costs. Per-square-foot pricing for Category 3 is typically 2-4 times that of Category 1 clean water.

Can I use my own fans and dehumidifiers to dry out water damage?

Consumer-grade equipment can reduce surface moisture but cannot reliably dry structural materials to the standards required to prevent mold growth. Commercial LGR dehumidifiers remove 125-250 pints of water per day; residential units remove 30-70 pints. Commercial air movers produce the airflow velocity needed to draw moisture from wood framing, concrete block, and wall cavities. Using household equipment creates a documented liability: the structure appears dry on the surface while moisture remains in cavities, which then supports mold growth that is typically more expensive to remediate than the original water damage would have been to dry professionally. For losses beyond a small, isolated area, professional equipment is the lower-cost path.

What documentation should I keep during and after water damage restoration?

Photograph and video the damage in full detail before any cleanup begins, including all affected rooms, materials, and contents. Keep the daily drying logs provided by your restoration company (these document moisture readings, equipment counts, and placement dates). Retain all contractor invoices, scope of work documents, and completion certificates. If filing an insurance claim, keep notes on all adjuster communications including dates, names, and what was agreed. Document all contents that were discarded due to damage with photos and purchase records where available. A complete documentation file is your primary protection if a claim is disputed or if secondary mold issues arise.

What questions should I ask before signing a contract with a water restoration company?

Ask: Are you IICRC-certified, and do your technicians hold WRT or ASD credentials? Can you show your Florida Mold Remediator license if mold is involved? What is your response time guarantee? Will you provide a written moisture map on arrival and daily drying logs throughout the job? What moisture content in framing and drywall indicates job completion and how do you measure it? What is your warranty on workmanship? Does your contract include an Assignment of Benefits clause, and if so, what rights am I transferring? Get all scope and pricing in writing before any equipment is placed.

What are the different classes of water damage and why do they matter?

The IICRC S500 standard defines four damage classes based on the evaporation load: Class 1 affects a small area with minimal absorption into materials. Class 2 involves a full room with significant water wicking into walls and flooring. Class 3 is the most severe, with water saturating ceilings, walls, insulation, and subfloors. Class 4 involves specialty drying situations where materials like hardwood, plaster, or concrete have reached deep saturation requiring low-humidity, extended drying protocols. The class determines how many air movers and dehumidifiers are required, how long drying will take, and what psychrometric targets must be reached to declare the job complete. Higher classes mean more equipment, more time, and higher cost.

What happens if water damage is not fully dried before repairs are made?

Enclosing wet structural materials behind new drywall or flooring creates a sealed environment with the moisture, temperature, and organic material mold requires. The result is typically mold growth behind finished surfaces within 30-90 days. This secondary mold loss is often more expensive than the original water damage because it requires demolition of the new repairs, mold remediation of the hidden cavities, and reconstruction a second time. Additionally, insurers may dispute coverage for a secondary mold claim if the original restoration is shown to have been inadequate, and the restoration contractor may no longer be available or willing to cover the cost.

Is water damage restoration tax deductible?

Water damage restoration costs are generally not deductible for personal residences under normal circumstances. An exception may apply under IRS rules for casualty losses if the damage resulted from a federally declared disaster, and only for the portion not reimbursed by insurance. Tax rules in this area change periodically. Consult a licensed CPA or tax professional for guidance specific to your situation; do not rely on a restoration contractor's representation about deductibility.

How do I know when structural drying is actually complete?

Professional structural drying is complete when moisture readings in affected materials (wood framing, drywall, subfloor) match established regional reference values for dry, unaffected materials of the same type in the same environment. This is determined by taking baseline readings in unaffected areas of the same property and targeting those same values in the restored areas. Completion is not declared by the number of days equipment has run or by the surface feeling dry to the touch. Ask your contractor to show you the final moisture readings alongside the initial readings and explain how they compare to the dry standard. A legitimate drying company will have this data in their drying log.

Specific services

Specific water damage services

Keep going

Other storm services in Fruit Cove

Free, no obligation

Storm damage? Get your free inspection now.

Tell us what happened and we will connect you with up to two vetted, licensed local pros so you can compare. You pay nothing, the contractors do.

  • Licensed & insured local pros
  • Free assessment and written estimate
  • One call, a real human if you need us
Call (813) 555-0911

Get matched in 2 minutes

Free, no obligation. We match you with up to two licensed, insured local pros so you can compare.

  • Licensed pros
  • Free, no spam
  • One call, not eight

Free to you. Storm Damage 911 is a referral service, not a contractor, and does not provide insurance claim advice. You are responsible for your insurance deductible. Waiving an insurance deductible and filing a false insurance claim are crimes under applicable state law.